Hours of Operation
We are online-only.
We do not have a physical store although our head office is in Camberwell Victoria.
We ship direct-to-you from our Australian partner warehouses from various locations in Victoria, NSW and S.A.
Office Hours
Mon to Fri : 9.30 - 3.30pm
We thank you for your patience.
Quick FAQs
WHAT IS THE ORDER PROCESSING TIME?
WHAT IS THE ORDER PROCESSING TIME?
All orders placed are usually processed in 2-3 business days.
However, if there is a stock error or some other unforeseen issue. Someone from our customer service team will get in touch with you to resolve it.
DO YOU HAVE A WALK-IN STORE?
DO YOU HAVE A WALK-IN STORE?
No! All our items are shipped from warehouses across Australia.
However, We welcome you to make a phone, virtual, pickup, or in-store appointment for our Plus Size Range only here.
WHAT PAYMENT OPTIONS DO YOU OFFER?
WHAT PAYMENT OPTIONS DO YOU OFFER?
Online payment options include Apple Pay, Google Pay, Mastercard, Visa, and PayPal. All payments are processed via a secure payment gateway. Installment payment options include PayPal pay-in-4.
WHAT IS YOUR RETURNS POLICY?
WHAT IS YOUR RETURNS POLICY?
Any items to be returned must be shipped prepaid, within 14 days of the original purchase. If the item is receipted outside this frame, a 10-30% re-stocking fee will be applied, depending on the item and time of winter.